The types of personal data we collect from you include:
payment information and transaction details;
aggregated site statistics data;
any other information you choose to provide to us, or that we may collect about you through your interactions with our website.
Your personal data is collected when you:
visit our website with a cookies-enabled browser (or if applicable, register a user account with our website);
request services from us such as subscribing to our newsletter or mailing lists for post or phone updates;
fill in any forms on our website;
submit any question or feedback to us, or connect or correspond with us in any way;
and make purchases of goods and services through our website.
Purpose of Use
Your personal data will be used for the following purposes:
To facilitate your access to our website (or if applicable, the creation of your user account with our website);
To evaluate your website preferences and for the maintenance of the website;
To send you updates via email, post or telephone where appropriate;
To answer your queries, respond to your feedbacks, or provide you with assistance in any other way;
To facilitate online purchases of goods and services; and
To improve the contents of the website.
We do not sell or trade your personal data to external parties. However, in order to provide the above services to you, we may share, including transfer out of Singapore, your personal data with the following entities. We may also disclose or transfer personal data as otherwise permitted or required by law, including for compliance with regulations on anti-money laundering and countering the financing of terrorism.
Accessing and Correction of Your Personal Data
You may review and correct your personal data by signing into your user account and selecting ‘Update Profile’ or equivalent, or by contacting us at firstname.lastname@example.org. We will only disclose personal data to the individual who registered his/her personal data with our website, and only after confirming the identity of the registered party.
Please allow fourteen (14) working days for your request to be processed.
Opt-Out/Withdrawal of Consent
If you would like to unsubscribe from our newsletter, detailed instructions are provided at the bottom of all emails sent out. If you would like to withdraw consent to our use of your personal data, please write to us at email@example.com.
Your personal data will be retained for as long as it is necessary to fulfil the purpose for which it is collected or for business or legal purposes, or in accordance with applicable laws. Your personal data may also continue to be retained on our databases to the extent permitted by law.
For any questions relating to your Personal Data or about this policy, please write to us at firstname.lastname@example.org. Emails and letters should clearly state that you are making a data protection enquiry, request or complain in the subject line to ensure that the matter is dealt with expediently.
We take reasonable precautions to protect your information and process it securely. Such measures include, but are not limited to passwords, firewalls, and other standardised industry practices. However, no method of transmission over the internet, or electronic storage is 100% secure and we cannot be liable for any loss you may suffer for unauthorised access or loss of any data provided to our website. Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures. We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances.
Links to Third Party Websites